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- If possible, backup the data immediately.
- If the drive makes scraping, tapping, clicking or humming sounds, do not use software utilities.
- Do not power up a device that has obvious physical damage or is making unusual sounds.
- Shut down the computer to avoid further damage to the drive and its data.
- Do not attempt recovery yourself on severely traumatized drives. Using off-the-shelf diagnostic tools may cause further damage or permanent data loss.
- If possible, standardize computers in your office and keep a spare. Ideally this would have all the applications installed and be ready to use.
- Configure another computer/server to temporarily replace the problem unit, restore available backups onto the new unit and reconfigure it as necessary to begin productive work.
In case of a hard drive failure, call or e-mail us! We have the tools and experience to recover your company data!
Benefit of a FREE loaner laptop during the data recovery process!
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Data Recovery
